Return Policy

For any customer who purchased a product directly from Watchpoint, LLC, they may return it within ninety (90) days for CREDIT ONLY.  Return parts will be subjects to a 15% restocking fee. If the items are returned within two (2) weeks from date of purchase, a full credit will be received. 75% credit if received with thirty (30) days, and 50% credit if received within ninety (90) days. All restocking fees will be deducted from the credit received. There will be absolutely no returns after ninety (90) days.

Prior to returning parts to Watchpoint, LLC, you must contact our sales department at (877) 277-6540 and obtain a Return Goods Authorization (RGA) number. The return must be sent freight prepaid, with the RGA number clearly marked on the outside of the package to: 5971 Omaha Blvd., Colorado Springs, CO  80915. The packing list or invoice must be included. Items being returned must be in new and saleable condition and purchased from our companies websites or phone orders within the preceding ninety (90) days. Watchpoint will not accept returns of products from purchases made from a distributor or dealership. Upon receipt and evaluation of product at Watchpoint LLC, a Credit Memo will be issued to customer for credit allowed, minus restocking fee.